FAQ

Question: How do I make the page blocks show on the WordPress “Front Page” ?

Answer: The WordPress “Front Page” (by default the page that shows blog posts) is a special type of WordPress “page” and isn’t handled in the same way as other WordPress “pages”. The plugin doesn’t yet have the ability to display blocks on the “Front Page”, however this feature will be added to the next major release of the plugin.

Question: How do I change the width of a page block ?

Answer: Add the following CSS styling rule into the Style field for the corresponding page block on the Write / Manage Page admin page:

width: [value] [units];

where [value] is a value between 0 and 100 for a percentage, or a value appropriate for the specified units, and [units] is one of either %, px, em, or any other valid CSS unit.

Question: I’ve specified the widths of the page blocks – why don’t the blocks appear correctly ?

Answer: This usually occurs if your theme either doesn’t explicitly set the width of the HTML element containing the page’s WordPress loop in pixels, or sets the width using a relative unit such as a percentage.

This can be fixed by simply setting the width of each page block in pixels. Note that this may not completely resolve the problem, and tweaking of your theme’s CSS file may also be required.

TIP: A good way to determine the correct pixel width for each page block is to view the offending page using the FireFox browser with the Firebug plugin installed; Firebug allows you to see the calculated dimensions of each HTML element in pixels and well as allowing you to tweak the values in real-time.

Question: When I activate the plugin WordPress stops working, and when I de-activate it everything works again – what’s wrong ?

Answer: We’ve tested the plugin on different versions of WordPress with other plugins and haven’t found any problems, but if you find that you installed and activated the Page Blocks plugin on a working site and you have problems that then go away when Page Blocks is de-activated then please let us know so we can investigate.

Please send us a bug report using the form on the Contact Us page with a detailed description of the problem you experienced, the version of WordPress you have, the names of the other plugins you have installed and their versions, and the version of the Page Blocks plugin you have.

We’ll investigate the problem and notify you once we have found a solution for it.

Question: I think I have found a bug in the plugin – who do I tell ?

Answer: If you believe that you have found a problem, please send us a bug report using the form on the Contact Us page with a detailed description of the problem you experienced, the version of WordPress you have, the names of the other plugins you have installed and their versions, and the version of the Page Blocks plugin you have.

We’ll investigate the problem and if it is a problem then we’ll notify you once we have found a solution for it.

Question: I wish the plugin also did “X” – can you make it do that for me ?

Answer: The best way to find out is by sending us a request for quotation using the form on the Contact Us page with as much detail as you can provide. We’ll let you know if it can be done and give you a quotation for how much it would cost.

Alternatively if you’re not in a great hurry for it you can send us a feature request using the same form and we’ll let you know if we can incorporate it as a feature in the next version.

Question: I haven’t found an answer to my question – what do I do now ?

Answer: Don’t worry if you can’t find an answer here, you can still contact SoftWUD using the form on the Contact Us page. Once we’ve found an answer it’ll be added to this page for everyone else to see.

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